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Admin reference

Pricing alerts

The exact rules currently enforced by the pricing-alerts function. These are the only alert families sent to the TK Pricing Discord channel.

4 live alert families
System Check
Operational problems that need a pricing fix.
Fix required
Autopricer off
Fires when every tracked listing for the event has autopricer disabled. The condition must remain present for 1 hour before it appears or sends.
Partially off
Fires when some listings have autopricer off while others remain on. It uses the same 1-hour grace period.
Fix did not stick
Fires when autopricer is still off 1 to 48 hours after a recorded fix. A successful fix gets a 24-hour quiet period while autopricer remains on.
Broker Sweep
Surfaces repeat broker demand or a concentrated buying cluster.
Broker sweep
Sustained demand
Fires when brokers account for at least 4 orders, at least 8 tickets, and 50% or more of all seven-day orders.
Rapid sweep
Also fires when at least 2 broker orders buy 4 or more tickets inside 30 minutes, even if the seven-day rule is not yet met.
Evidence shown
Discord includes each broker order, marketplace, order time, position left, exposure, cost, market, and margin.
Fan Sweep
Surfaces historically exceptional consumer demand across non-broker exchanges.
Fan sweep
Graduated windows
Fires at 4 orders / 8 tickets in 30 minutes, 5 / 10 in 1 hour, 6 / 12 in 2 hours, or 8 / 16 in 6 hours.
Consumer demand only
Combines valid invoices across consumer exchanges. Broker marketplaces, TicketEvolution, Offline, cancellations, rejections, and fulfillment failures are excluded.
Evidence shown
Discord includes every qualifying invoice with exchange, quantity, sale time, and spacing, followed by position, exposure, cost, market, and margin.
Hold Price Increase
Catch a selling opportunity before the scheduled Hold review.
Review Hold
Early price increase
Fires when the market price is more than 10% above the price recorded when the Hold started, while the scheduled review is still in the future.
Once per Hold
Sends once for each Hold, even if the price drops and rises again. You decide whether to release the Hold; its scheduled review stays in place.
Evidence shown
Shows the starting market price, current market price, percentage increase, and scheduled review time.

Delivery rules

How the function avoids noise and confirms delivery.
Priority
System remains the primary operational action. Broker Sweep, Fan Sweep, and Hold Price Increase retain independent delivery protection.
Dedupe
Hold price increases send once per Hold. Other families use event + alert family + rule while unchanged.
Confirmation
Marked sent only after Discord returns a successful response.
Retry
Failed delivery claims become eligible to retry after 10 minutes.
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